Inquiry Form

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    FAQ

    Frequently Asked Questions

    A: Yes. All crystals, pearls and turquoise are 100% natural genuine stones, no synthetic materials.

    A: Tiny marks, color variation and texture differences are unique features of natural gemstones, proof of authenticity.

    A: Yes, we use high-quality natural freshwater pearls with unique luster.

    A: Main parts are hand-polished & hand-assembled, with minimalist original-stone design.

    A: OEM & ODM are available, we support personalized design, stone size and metal material.

    A: Avoid chemical cosmetics, hot water, collision. Wipe with soft cloth regularly, keep dry.

    A: Natural pearls are stable in color. Avoid long-term sunlight exposure and chemical contact.

    A: Small MOQ is acceptable for trial orders, bulk order price is more favorable.

    A: Stock items ship within 3-7 days; customized orders take 15-25 days.

    A: We offer quality warranty. Damages during shipment can be solved with free replacement parts.

    A: Silver-gold plated or copper-gold plated metal fittings meet international safety standards for skin-friendly wear.

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